Effective date: April 2026 || Last updated on: April 2026
This Privacy Policy describes how Indicold Private Limited (“Company”, “we”, “our”, or “us”)
collects, uses, stores, and protects information when clients and users access or use the
Moolcode Warehouse Management System (WMS) mobile application, website, and related
services.
1. Scope
This policy applies to all users accessing Moolcode WMS via mobile apps (Android/iOS),
web platforms, or integrations.
2. Information We Collect
We may collect:
– Business Information: Company name, warehouse details, GST details
– User Information: Name, phone number, email, login credentials
– Operational Data: Inventory data, SKU details, inward/outward transactions
– Device & Technical Data: IP address, device type, OS version, usage logs
3. Permissions Used in Mobile App
To provide services, the app may request:
– Camera: For barcode/QR scanning and document uploads
– Storage/Files: For uploading documents and reports
– Internet Access: For syncing data with servers
4. How We Use Information
We use collected data to:
– Operate and improve WMS services
– Manage authentication and access control
– Provide customer support
– Generate reports and analytics
– Ensure legal compliance
5. Data Sharing
We do not sell user data. Data may be shared with:
– Authorized employees
– Cloud providers (AWS)
– Legal authorities when required
6. Data Security
We implement:
– SSL encryption
– Secure AWS cloud infrastructure
– Role-based access control
– Regular monitoring and backups
7. Data Retention
Data is retained during the contract period. After termination:
– Data is deleted within 30–60 days
– Backup data is permanently removed
8. User Rights
Users can:
– Access their data
– Request correction or deletion
– Withdraw consent
Contact: hello@indicold.com
9. Children’s Privacy
Our services are not intended for individuals under 18 years of age.
10. Third-Party Services
We may use third-party integrations. We are not responsible for their privacy practices.
11. Changes to Policy
We may update this policy periodically. Users will be notified via app or email.
12. Governing Law
This policy is governed by Indian law. Jurisdiction: Gurugram, Haryana.
13. Contact Us
Indicold Private Limited
Gurugram, Haryana, India
Email: hello@indicold.com
Phone: +91 92402 50588